FOOD AND BEVERAGE SERVICE CERTIFICATE

⦁    Do you want to acquire practical skills in food and beverages service?
⦁    Are you aspiring to be a top notch waiter/waitress in the hospitality and catering industry?
Then, the Certificate in Food and Beverages Service  offered by Speciss College and Food Gala is what you need!

Career prospects
This qualification is designed for persons wishing to pursue a career as waiters/waitresses in the hospitality industry in such facilities as hotels, cruise ships, lodges. guest houses, restaurants, fast food outlets, among others.

Certification
Successful candidates will be awarded the Speciss College/Food Gala  Certificate in Food and Beverages Service.

Entry Requirements
There are no formal entry requirements, but students must be able to read and write in English.

The Syllabus
You will learn the following:
⦁    Hygiene and Safety
⦁    Duties of a waiter
⦁    Qualities of a good waiter
⦁    Brand ambassadors
⦁    Hospitality sectors with examples
⦁    Restaurant table ailments, glassware, crockery and linen
⦁    The importance of Mis en place
⦁    Service methods 
⦁    Menu Knowledge
⦁    Banqueting service skills
⦁    Buffet service skills
⦁    Set Menu service skills
⦁    Service of hot beverages
⦁    Waiter skills and service etiquette
⦁    Preparation of service areas
⦁    Cashiering and methods of settling bills
⦁    Bill Presentation
⦁    Customer Care and Interpersonal or communication skills
⦁    Handling customer complaints
⦁    Salesmanship and suggestive selling
⦁    Creating customer loyalty
⦁    Service of Alcoholic Beverages
⦁    Bar service
⦁    Preparation of Alcoholic and non-Alcoholic Cocktails
⦁    Inventory management
⦁    Restaurant check lists
⦁    Computer application skills
⦁    Restaurant Hostess and Supervision
⦁    Job descriptions and code of conduct

Duration
The Guided Learning Hours in the classroom is 60 hours and will be covered as follows:
⦁    15 hours a week over 4 weeks (5 x 3 hrs sessions per week).
You will get your personal timetable when you register at Speciss College

Equipment, ingredients and Uniforms
These will be provided and covered by the registration and tuition fee paid.

Great reasons to study at Speciss College
Here’s what else you’ll enjoy when you join Speciss College:
⦁    Your classes are small, so your tutors will be able to give you maximum attention.
⦁    You can be certain of covering the syllabus, as the Speciss tutors are well-qualified and have a great deal of teaching experience.
⦁    You’ll learn in a clean, neat and tidy environment. You’ll have your own desk and chair in the classroom – you’ll be able to focus on your studies!

For more information you can contact:
Speciss College                                                                             Food Gala Hospitality
Chitepo Campus                                                                          Harare Club
Herbert Chitepo Ave/3rd Street, Harare                                15,  3rd Street/Nelson Mandela Ave, Harare
Tel: +263 242 708494 or +363 242 794661 - 5                      Cell: +263 773 589 527
WhatsApp: +263 788 448 285                                                  WhatsApp:  +263 716  260 473  
Email: college@speciss.co.zw                                                   Email: foodgala@harareclubhotel.co.zw
www.specisscollege.com                                                           www.harareclubhotel/foodgala.co.zw