Technical qualifications
  • Get a hands-on qualification at the Technical, Bulawayo or Chitungwiza Campus
  • Improve your employability
Speciss - Effective Selling Skills PDF Print E-mail

Make money after mastering essential selling skills

You will never look back…
  • Do you want to increase your market share?

  • Do you want to motivate your staff to provide excellent and effective selling skills?

Prospective Careers:

  • Salesperson








Who will issue your certificate?

Speciss College is the largest private education institution in Zimbabwe. We provide a diverse range of education and training facilities.

Speciss College’s well-deserved reputation for quality - established over 40 years - ensures that your staff will be well trained on how to handle customers.

Speciss College’s training facilities are outstanding and the teachers and lecturers perform to the highest standards.


Entry requirements for this course

The course is suitable for all sales representatives.


What you will learn

  • The role of the representative in enhancing company image
  • Inter-departmental liaison and the company representative
  • Communication skills
  • Prospecting for new customers
  • Creating rapport with customers
  • Establishing customer needs
  • Selling features and benefits
  • Overcoming objections
  • Closing the sale
  • Dealing with awkward customers
  • Handling customer complaints or queries

The course will be interactive and participants will be expected to practise and demonstrate the techniques of effective selling in role play exercises.

What exams will you write?

There are no exams in this course.

When and where are the classes and what are the fees?

Lessons are offered at different times on different campuses, with some lessons being held during the day, and others in the evening or at weekends.

Often the same course can be studied at a variety of different times, so you can choose the one which is more convenient to you.

You’ll get your personal timetable when you register at Speciss College.


What about books and stationery?

You'll need to bring your own notebook and writing materials to your classes. For your convenience, we have a range of stationery items at the Speciss bookshops.


Similar courses you should consider at Speciss

  • Customer Care
  • Strategic Marketing
  • Public Relations
  • Telephone Selling


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